TERMS & CONDITIONS

TRAVEL INSURANCE

  • We recommend travel insurance and must include MedEvac option or emergencies.

  • A copy of your travel insurance document must be submitted to your booking agent prior to departure and details of your policy MUST be carried with you to Madagascar Surf Resort.

BOOKINGS

  • A Deposit of 50% per person (total invoiced amount) transferred into the Madagascar Surf Resort bank account is required to secure resort dates.

  • Bookings are held for 72 hours.

  • All deposits non-refundable.

PAYMENTS

  • Balance of payments is due 90 days prior departure.

  • All payments should to be done in EU or GBP.

  • All payments are non-refundable, but may be transferred to a future date under certain conditions and with at least 90 days notice.

  • Confirmation of bookings and deposits will be sent via email;

  • The prices quoted are for Madagascar Surf Resort only and do not include any international or domestic fares.

  • There are no refunds of any kind given for poor surf, inclement weather, airline related delays or cancellations and late departures from designated trip date or itinerary.

  • In Addition, there are no refunds given for reasons pertaining to unstable global, national, or local political or natural conditions that do not directly pose a threat to the safe operations of Madagascar Surf Resort.

ON LOCATION ACCOUNTS

  • Due to our remote location we are unable to provide credit card facilities however a money changing service is available at the resort for GBP and EUR.

HOW YOU GET HERE

  • Air France fly direct to Antananarivo Airport from Paris CDG, we recommend overnight accommodation in Antananarivo and a short internal flight the following morning with Madagascar Air to Tuleur Airport.

  • We recommend the boat speed transfer.www.anakaoexpress.com

  • we can help you to ind for you’re the best way to get here.

INTERNATIONAL AND DOMESTIC TRANSFERS

  • Madagascar Surf Resort will not be held liable for any lost or damage to any luggage.

  • Madagascar Surf Resort does not accept responsibility for late arrival or non-arrival of surfboards, surfboard bags, diving equipment.

  • Madagascar Surf Resort does not accept liability for missed flights, delayed departures of flights or transfer of destination.

  • Costs associated with assistance of transfer will be at the expense of guests.

  • Changes to guest’s flights and or accommodation, or any additional ground handling will be at the expense of guests.

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